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2 articles available
Fix error 131031: WhatsApp Business account locked

Understand why Meta returns error 131031 on WhatsApp Cloud API sends, identify which of the causes applies to your account, and follow the steps to get the lock removed

WhatsApp limited your number from starting new chats

Why WhatsApp temporarily restricts outbound messaging to new contacts, what happens to your queued messages, and how to get back to normal

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